Terms of service

Terms & Services

Melba India

Welcome to Melba India. By accessing or using our website and services, you agree to be bound by the following Terms & Services. Please read them carefully before using our platform.


1. General

  • This website is owned and operated by Melba India

  • By using this website, placing an order, or browsing our content, you accept these Terms & Services in full

  • If you do not agree with any part of these terms, please do not use our website


2. Eligibility

  • You must be at least 18 years of age to use this website or place an order

  • By placing an order, you confirm that the information provided is accurate and complete


3. Products & Services

  • All products listed on Melba India are subject to availability

  • Product images are for illustration purposes only; actual color, packaging, or appearance may vary slightly

  • We reserve the right to discontinue or modify products without prior notice


4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned

  • Prices are subject to change without prior notice

  • We reserve the right to cancel orders due to pricing errors or incorrect information

  • Payments must be completed through approved payment gateways available on the website


5. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Payment issues

    • Suspected fraud or misuse

  • Orders can be cancelled only before dispatch


6. Shipping & Delivery

  • Shipping and delivery are governed by our Shipping Policy

  • Delivery timelines are estimates and may vary due to external factors

  • Melba India is not liable for delays caused by courier partners or unforeseen circumstances


7. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy

  • Refunds are initiated only after approval and verification

  • Requests without valid image or video proof may be rejected


8. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for unlawful or fraudulent activities

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Upload or transmit malicious code, viruses, or harmful data


9. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and designs, is the property of Melba India

  • Unauthorized use, reproduction, or distribution is strictly prohibited


10. Limitation of Liability

  • Melba India shall not be liable for any indirect, incidental, or consequential damages arising from:

    • Use or inability to use the website

    • Delays, errors, or service interruptions

  • Liability, if any, shall be limited to the value of the product purchased


11. Privacy

  • Your use of this website is also governed by our Privacy Policy

  • We are committed to protecting your personal information


12. Governing Law & Jurisdiction

  • These Terms & Services shall be governed by and interpreted in accordance with the laws of India

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India


13. Modifications to Terms

Melba India reserves the right to update or modify these Terms & Services at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.


14. Contact Information

For any questions or concerns regarding these Terms & Services, contact us at:

📧 Email: purchase@melba.in
📱 Phone / WhatsApp: +91 9498049944 / 9360378526